Tuesday, November 10, 2015
Author: Doug McCann
Forthcoming Book: "So You're A Nice Guy and Want To Be In Business"
What They Say About Nice Guys
There is, or there can be an impression that being in business is no place for a nice guy or gal!! "Balderdash!", I say! And I am happy to suggest that there are many out there who agree with me. There have been some very interesting studies done on whether a nice person has the character and the fortitude to manage business, especially competitive and huge corporations.
There is a fairly new book out, "Return On Character, The Real Reason Leaders and Their Companies Win" by Fred Kiel and the author expounds four particular virtues a 'nice guy' leader would have to make a difference. The qualities are integrity, compassion, the ability to forgive and forget and accountability. Fred Kiel writes that the leaders who are 'self-focused' are losing out to the CEO's and managers who are likely to produce returns up to five times larger!
Russell H. Ewing wrote, "A boss creates fear, a leader confidence. A boss fixes blame, a leader corrects mistakes. A boss knows all, a leader asks questions. A boss makes work drudgery, a leader makes it interesting."
You will no doubt find many theories on the Internet that resolve the fact that a nice guy is more likely to finish last. Is it possible that the nice guy is just in the wrong place at the wrong time, heading up or working for a company known for its ruthlessness in making the bottom line the most important and at any cost?
Show me a company that puts people (its employees) first and I'm sure I can show you a company winning praise and loyalty from its people, but just as important, the same company is likely enjoying favourable client and customer relations. Ralph Waldo Emerson said, "Trust men and they will be true to you; treat them greatly and they will show themselves great."
Barry Salzberg wears several hats. He is an American businessman, an accountant and a lawyer. He was the youngest of five siblings growing up in a poor neighbourhood in Brooklyn. His father passed away while Barry was still in high school and so he worked to help his family stay afloat financially. From June of 2011 until May of this year (2015), Salzberg served as global Chief Executive Officer of Deloitte Touche Tohmatsu Limited. He will tell you that strong leadership does not have to be synonymous with the aggressive, tough guy, demanding, and hard type personality traits. Perhaps it was his humble and hard working formative years as a boy and a young man that taught him something about compassion and empathy and love for family and people. He has suggested that leading people successfully requires five traits. He states that one must be inclusive, creative, ethical, balanced and grateful.
I believe employers and leaders who possess and exercise such traits tend to run enterprises in which you will find employees and representatives happy to come to work each day, workers who are loyal and who are more productive and are likely to treat customers and clients with the same kind of respect and enthusiasm. It's a win - win - win situation! I am also willing to bet that such companies and organizations can expect a longer life expectancy than some of their counterparts who are in the business, attempting to make the most at any cost, especially to its employees.
As always, I welcome your feedback! Thank you for reading!!